Connie Llanos has 15 years of experience working on strategic policy and communications in both the public and private sectors, where her work has focused on creating a positive impact for the region's underserved communities. She began her career as a journalist in Los Angeles and has served as a senior aide to several local elected officials, including Los Angeles Mayor Eric Garcetti. As LADOT's Chief of Staff Connie serves as a proxy for the General Manager as needed and oversees public engagement, communications, government relations, employee engagement and performance, and equity initiatives for the nation's second-largest municipal transportation agency.